Business software is a set of computer programs designed to assist in managing and operate a business, increasing productivity and accuracy. They can be used to perform many functions, such as customer relationship management (CRM) and sales force automating and financial accounting. There are a variety of business applications are available and each one is adapted to the specific requirements of its target industry.
A business that sells online products will benefit from the power of features such as customer relationship management software. This helps to build trust and transparency to be built with the customers. This software can provide valuable insight into the performance of a business like how well its marketing works or how effective its website converts customers.
The use of business software is widespread and has been a crucial element in the growth of businesses around the world. The first business application software was designed for jobs that required white collar workers using large mainframe computers utilized to automate tasks like processing bank cheques and factory accounting. Later word processors, such as Word Perfect and Microsoft Word saw the demise of the IBM typewriter and mathematical spreadsheet programs such as Lotus 1-2-3 and Excel became very popular with corporate customers.
Some business software is interactive. This means that users can manipulate data and see results immediately. Some business software can run in batch mode. This means that it is designed to run automatically and produce reports, with or without any intervention from the user. A team is assigned to resolve the issue when an error in the software of a business occurs so that users can get back to work. This is known as business application support.